Responsible Gaming
at ft88
ft88 believes that gambling should always be an enjoyable form of entertainment — never a source of financial stress or personal harm. Our responsible gaming framework gives every Bangladesh player the tools, information, and support needed to stay in control at all times.
Our Commitment to You
At ft88, responsible gaming is not a checkbox — it is a core part of how we operate. We serve players across Dhaka, Chittagong, Sylhet, Khulna, Rajshahi, and beyond, and we recognise that our platform carries a responsibility toward the wellbeing of every individual who chooses to play with us.
Gambling, when approached with the right mindset and clear personal boundaries, can be an entertaining leisure activity. The risks arise when gambling crosses from recreation into habit, and when it begins to affect a player's financial situation, relationships, or mental health. ft88 is dedicated to making sure that never happens to our players — or, if early warning signs emerge, that we respond swiftly and supportively.
Our responsible gaming programme includes practical in-account tools, player education resources, and access to professional support. We also train our customer support team to recognise and respond sensitively to players who may be experiencing gambling-related difficulties. Whether you are setting a deposit limit as a precautionary measure or seeking self-exclusion because gambling has become a problem, ft88 will process your request immediately and without question.
Age verification is absolute at ft88. Every player must be 21 years of age or older to register and play. We verify age during the KYC process and we reserve the right to request additional proof of age at any stage. Any account found to belong to a person under 21 will be closed immediately.
Gambling should be entertainment, not escape. If you find yourself gambling to relieve stress, anxiety, boredom, or emotional pain — rather than for enjoyment — that is an important signal to pause and reflect. ft88 encourages all players to check in with themselves regularly and use our responsible gaming tools proactively.
Set your limits before you play. The most effective responsible gaming strategy is one applied before you start, not after a losing session. ft88 recommends all players configure a deposit limit, session reminder, or spending cap within their account settings as part of their standard account setup.
21+ age restriction — strictly enforced. ft88 operates exclusively for adults aged 21 and above. This is not merely a policy preference — it is a firm platform rule applied at every stage from registration through to ongoing account monitoring. We use automated systems and manual review to detect under-age access attempts.
Responsible Gaming Tools
ft88 provides a suite of practical, player-controlled tools that can be activated at any time through your account settings or by contacting our 24/7 support team. These tools are designed to give you meaningful control over your gambling activity.
Deposit Limits
Set a maximum deposit amount on a daily, weekly, or monthly basis. Once your chosen limit is reached, no further deposits will be accepted until the period resets. You can reduce your deposit limit immediately, but increases to your limit take 7 days to take effect — a deliberate cooling-off period designed to protect you.
Session Time Limits
Set a maximum duration for any single gaming session. When your chosen time limit is reached, ft88 will display a clear notification and offer you the option to end your session. You can configure session time limits of 30 minutes, 1 hour, 2 hours, or a custom duration that suits your schedule.
Loss Limits
Define a maximum amount you are willing to lose in a set period — daily, weekly, or monthly. Once your loss limit is reached, your account will be temporarily restricted from further wagering until the period refreshes. Loss limits are one of the most effective tools for maintaining financial control while enjoying ft88.
Time-Out (Cool-Off Period)
Need a short break from gambling? The ft88 time-out feature lets you pause your account for a defined period — 24 hours, 48 hours, 7 days, or 30 days. During a time-out your account remains open but all wagering activity is suspended. Time-outs cannot be reversed before the chosen period expires.
Self-Exclusion
Self-exclusion is a more permanent option for players who feel that gambling has become, or risks becoming, a significant problem. You can request self-exclusion for a minimum of 6 months, up to 5 years, or permanently. During self-exclusion, your account is fully closed, all marketing communications cease, and you cannot re-register while the exclusion is active.
Reality Check Reminders
Reality check notifications pop up at intervals you choose — every 30, 60, or 90 minutes — to remind you how long you have been playing and how your session balance compares to your starting amount. These gentle nudges help you stay grounded and make informed decisions about whether to continue playing or step away.
Recognising Problem Gambling
Problem gambling can develop gradually and is not always easy to recognise from the inside. The following signs may indicate that gambling is becoming a concern rather than a recreation:
- Spending more money on gambling than you originally planned or can comfortably afford to lose.
- Chasing losses — continuing to gamble in an attempt to recover money you have already lost.
- Gambling for longer periods than intended, losing track of time during sessions.
- Feeling anxious, restless, or irritable when you are unable to gamble or when you try to stop.
- Concealing the extent of your gambling activity from family, friends, or colleagues.
- Neglecting work, family responsibilities, or personal wellbeing in favour of gambling.
- Borrowing money, selling personal possessions, or using essential household funds to gamble.
- Experiencing mood swings, depression, or anxiety that seem linked to gambling wins and losses.
If you recognise any of these signs in yourself or someone you care about, please do not wait. Contact ft88 support at [email protected] or use the self-exclusion tool immediately. Seeking help early makes a significant difference.
How to Activate Responsible Gaming Tools
Activating any of the ft88 responsible gaming tools is straightforward. Follow the steps below or contact our support team 24/7 for immediate assistance:
Log In to Your ft88 Account
Access your account via the ft88 Login page. All responsible gaming tools are located within your account dashboard under the "Responsible Gaming" section of account settings.
Navigate to Account Settings
Select "Account Settings" from the top menu of your dashboard, then choose "Responsible Gaming" from the sub-menu. All available tools will be listed clearly with current status indicators.
Choose and Configure Your Tool
Select the tool you wish to activate — deposit limit, loss limit, session timer, time-out, or self-exclusion. Enter your preferred parameters (amount, duration) and confirm your selection.
Confirm and Activate Immediately
All responsible gaming tool activations take effect immediately upon confirmation. Restrictive changes (reducing limits, time-outs, self-exclusion) are applied instantly with no delay. You will receive a confirmation email to your registered address.
Contact Support if You Need Assistance
If you are unable to access your account settings or need help activating a tool urgently, contact ft88 customer support via live chat or email at [email protected]. Our team will action your request immediately, around the clock, including during Eid and public holidays.
Protecting Young People
ft88 enforces a strict minimum age requirement of 21 years for all players in Bangladesh. We verify age at registration through our KYC process and may request further proof of age at any point during a player's account lifetime. No exceptions are made.
If you share a device with younger family members, we strongly recommend taking the following precautions to prevent accidental or deliberate access to ft88 by persons under 21:
- Always log out of your ft88 account when you have finished playing, particularly on shared or family devices.
- Never share your ft88 username, password, or device PIN with any other person, including family members.
- Enable two-factor authentication (2FA) on your ft88 account to add an extra layer of access security.
- Consider using parental control or content filtering software on shared household devices to block gambling-related websites.
- If you suspect that a person under 21 has registered or is using an ft88 account, contact us immediately at [email protected]. We will investigate and act swiftly.
Gambling Responsibly with Money
Responsible gaming starts with responsible financial planning. ft88 encourages all players to approach gambling as an entertainment expense — like dining out or attending a sporting event — rather than as a potential income source or financial investment.
Before you deposit and play at ft88, consider the following practical financial guidelines:
Only gamble with money you can afford to lose. Never use funds allocated to rent, household bills, food, education, or family responsibilities. Your financial security and that of your family must always come first.
Set a gambling budget and stick to it. Decide in advance how much you are comfortable spending on entertainment at ft88 in a given month. Use our deposit limit tool to enforce that budget automatically — do not rely on willpower alone.
Never borrow money to gamble. Borrowing from friends, family, or financial institutions to fund gambling activity is a serious warning sign of problem gambling. If you find yourself considering this, please contact our support team or request self-exclusion immediately.
Withdraw your winnings regularly. If you are fortunate enough to win, consider withdrawing at least a portion of your winnings to your bKash, Nagad, or bank account rather than reinvesting everything. Realising winnings as real-world value reinforces a healthy relationship with gambling outcomes.
Getting Help and Support
If you or someone you know needs support with gambling-related concerns, help is available. ft88 customer support is available 24/7, and we encourage anyone experiencing difficulties to reach out without hesitation.
ft88 Customer Support
Our support team is available around the clock — 24 hours a day, 7 days a week, including Eid, Pohela Boishakh, Victory Day, and all public holidays in Bangladesh.
Email: [email protected] (plain text — not a clickable link)
Live Chat: Available through your logged-in ft88 account dashboard at any time. Average response time under 5 minutes.
Self-Exclusion Request
If you feel that gambling is becoming a problem, you can request self-exclusion at any time. Self-exclusion closes your account, stops all marketing, and prevents re-registration for the duration you select (6 months to permanent).
To request self-exclusion, go to Account Settings > Responsible Gaming, or email [email protected] with the subject line "Self-Exclusion Request". Your account will be closed immediately upon confirmation.
Independent Support Organisations
ft88 encourages players who are experiencing gambling difficulties to also seek support from independent organisations. Professional counselling and peer support can make a meaningful difference for those affected by problem gambling.
Talking to a trusted family member, a mental health professional, or a community support service is always a positive step. ft88 support staff can help direct you to appropriate resources upon request — simply reach out via live chat or email.
Ready to Play Responsibly?
ft88 is here for players who want great entertainment with the confidence that their wellbeing comes first. Explore cricket betting, premium slots, or live casino — all within the safety framework of Bangladesh's most trusted online gaming platform.
Gambling involves risk. Please bet responsibly and only with money you can afford to lose. ft88 is a safe and reliable platform using SSL encryption and fair-play certified games. 21+ only.